work order management Archives - Titan Cloud Software https://www.titancloud.com/tag/work-order-management/ Discover industry-leading software for facility maintenance, environmental compliance, fuel analytics, and wetstock management. Fri, 26 Jan 2024 22:23:08 +0000 en-US hourly 1 https://wordpress.org/?v=6.5.3 https://www.titancloud.com/wp-content/uploads/2023/09/Group-1073713818.svg work order management Archives - Titan Cloud Software https://www.titancloud.com/tag/work-order-management/ 32 32 4 Surprising Factors Affecting Fuel Delivery https://www.titancloud.com/blog/4-surprising-factors-affecting-fuel-delivery/ Tue, 01 Feb 2022 17:46:00 +0000 https://www.titancloud.com/?p=4437 The post 4 Surprising Factors Affecting Fuel Delivery appeared first on Titan Cloud Software.

]]>

4 Surprising Factors Affecting Fuel Delivery

Reading Time : 6min read
Tanker truck with fuel driving along the interstate.

What do convenience store owners, fleet directors and bus terminal managers all have in common?

These are the folks who manage the fuel inventory for their company. Cars, trucks, and buses all need gas. As you know, there is plenty of risk and loss involved in managing a retail fuel supply. Poor fuel management can translate to less profit for the company which the company passes onto the customer.

Fuel is the number one expense for your facility. Fuel inventory variance adds a layer of complexity. You may be thinking, “How can a gallon of fuel change? A gallon is a gallon, right?”

Well, no.

Trust us when we say that there’s a lot of science behind fuel inventory variance. Suffice it to say that the volume calculation of fuel within its container represents an imperfect science. This results in reading errors. 

To make matters worse, many Fuel Directors (we’ve been told) still track their inventory the analog way with spreadsheets. Not only is this cumbersome but also represents a huge waste of time, energy, and money. If you transfer imperfect data to your accounting system on top of flawed fuel readings, then it will be impossible to determine the true cost of your company’s fuel inventory.

But wait, here are a few more surprises.

Other factors, like weather, theft, leaks, and global uncertainty all affect fuel supply.

Know the Importance of Fuel Inventory Variance 

1. How Weather Affects the Retail Fuel Supply

Americans from coast to coast saw or experienced many extreme weather events these past several months. From raging fires in the West to a standstill on I-95 that kept drivers snow-trapped overnight. Nashville, home to Titan Cloud Software, was immobilized for two days after six inches of heavy snow fell and below-freezing temperatures made a surprise appearance.

We don’t think about fuel supply until the demand exceeds it, and then we rush out to top off our tanks and fill our generators. But, what if your local retail fuel outlet didn’t plan ahead of the weather report? What if you bought a bus ticket to visit friends and the depot didn’t factor in weather conditions? What if your area loses power and the local electric or cable company didn’t gas up its fleet?

This is a potential worst-case scenario awaiting your business when you have no weather contingency plan that makes fuel inventory planning a priority.

On the flip side, fuel delivery during bad weather is often hampered. Does your fuel distributor have enough deliveries scheduled? How large is their fleet? Where are their distribution centers and who’s in their network of local distributors? Can they guarantee efficient fuel management? This is when custom automated workflows can become a lifesaver.

2. How Small Leaks Affect Fuel Supply

Leaks in your fuel storage tanks and containers impact more than the environment. Although rigorous compliance is reason enough to take charge of your fuel inventory, leaks also represent revenue loss.

Leakage won’t be found on your spreadsheets. Thanks to innovative technology there’s a way to analyze the changes in height and volume within the tank that allows for rapid and sensitive leak detection. Even tiny leaks can be spotted fast whereas in the past it would have taken days or weeks to solve the problem. When retail margins are slim, every drop matters.

3. What Faceless Fuel Theft Looks Like

Back in the 70s during the oil embargo, when gas was in short supply and car lines were long, it was common to read stories of thieves siphoning gas from a car parked in a homeowner’s driveway. Today, theft often happens in a less obvious way.

Vendors or carriers may “steal” through inaccuracies. Siphoning fuel this way happens through an inaccurate fuel drop. If you’re monitoring your automatic tank gauge (ATG), you should be able to catch this. Titan’s ATG management system will alert you to discrepancies between your tank amount and fuel sales.

We don’t want to sound alarmist. Fuel inventory variance could be inadvertent and no fault of the carrier. Because fuel is a liquid, it expands and contracts based on temperature. Liquid contracts when it’s cold, so the actual fuel delivery and the bill of lading may differ. A cold tanker could be the cause of the variance.

Below ground, the variance may happen for a different reason. Fuel can contract inside the tank when the outside temperature is warmer than the below-ground temperature. There would appear to be an inventory variance even though you received the right amount of fuel.

You can see why the technology protects both the retail fuel stop and the vendor.

4. How Global Uncertainty Shakes Things Up

High gas prices tend to have a ripple effect on consumers’ pockets and businesses’ profits. Gas prices in the U.S. typically increase in the Spring and then decrease in the Fall mainly because demand declines following the warm summer months. But, for the past several months, gas prices have been rising. 

The cost of crude oil worldwide is affecting gas prices at the pump and softening demand. The economics of low demand/high supply is off-kilter because the cost of crude oil accounts for more than half the price of a gallon of gas. Couple that with European natural gas prices going crazy due to the harsh words traded between Russia and the West and panic-buying hit the market sending prices through the roof. Demand for heating oil is also strong, allowing for crude oil prices to remain high.

As long as global uncertainty continues, fuel inventory planning is more important than ever.

Wrap Up

There are many ways convenience store owners and operators can lose money through fuel inventory variance. The good news is that technology exists that can improve your fuel planning. You can manage risk despite extreme weather events, global uncertainty, or fraudsters. 

Learn more about how Titan can perfect your retail fuel management.

Paul Lauringer, SVP of Solutions Consulting at Titan Cloud.

Paul Lauinger

VP of Solutions Consulting

Paul has over 25 years of global presales leadership experience and has a proven track record of building high-performing, scalable Solution Consulting teams that have advanced strategic, value-based selling skills.

Ready to Optimize Your Fuel Operations?

Let’s Talk
Man and woman addressing fuel supply chain operations.

The post 4 Surprising Factors Affecting Fuel Delivery appeared first on Titan Cloud Software.

]]>
Things that go Beep in the Night https://www.titancloud.com/blog/things-that-go-beep-in-the-night/ Mon, 19 Oct 2020 16:30:00 +0000 https://www.titancloud.com/?p=4412 The post Things that go Beep in the Night appeared first on Titan Cloud Software.

]]>

Things that go Beep in the Night

Reading Time : 2min read
Magnifying glass focusing on an alert that should be addressed.

Beep. Your employee looks up from his work. Beep. He walks to the back of the convenience store to check the UST alarms. Beep. He looks confused and silences the alarm. And then…he does nothing.  

We get it. For forecourt owners and operators this is the stuff of nightmares. Managers are always concerned about prioritizing and responding to UST alarms correctly and effectively and don’t want an important alarm to fall through the cracks. This constant worry about alarms would keep anyone up at night, especially if you’re relying on on-site personnel to correctly identify an alarm and begin the resolution process on their own. Not to mention that if one of the ignored alarms happens to be a leak detection, then any delay in response could end up costing thousands in remediation and environmental fines.  

Managing thousands of alarms is time-consuming and inefficient, but fortunately there are solutions that can help. Titan Cloud’s alarm management software, Alarm AI, is powered by artificial intelligence (AI) to filter, prioritize, and resolve UST alarms, so users can rest assured their alarms are being addressed properly. While Alarm AI 1.0 filtered out “noise” with unparalleled accuracy, Alarm AI 2.0 goes far beyond filters and conditional logic to prioritize and escalate alarms from one centralized platform. With Alarm AI 2.0, users have access to the tools, diagnostics, and insights necessary not only to manage alarms, but also to determine the root cause of the problem.  

Titan’s solution completely automates the alarm management process by using new algorithms to classify true positives, prioritize alarms, and create detailed work orders for the maintenance team. From there, Alarm AI can dispatch to primary and secondary vendors for a quick resolution, every time. The ability to set site-specific protocols and integrate with existing ATG equipment means Alarm AI saves owners and operators more than 50% on alarm dispatch costs.  

With Alarm AI 2.0 up and running, convenience store professionals won’t hear anything going bump in the night anymore. But if they do, here’s a hint: Don’t look under the bed. 

Want to know how you can save money with Alarm AI 2.0? 

Contact us

Brent Puzak

VP of Solutions Consulting

Brent brings 25 years' industry experience to Titan Cloud as the Vice President of Solutions Consulting. He led environmental shared services for a global retail chain with over 9,000 locations, moving through numerous leadership positions. Brent's diverse background and knowledge allows him to take a strategic approach to addressing complex industry challenges.

Ready to Optimize Your Fuel Operations?

Let’s Talk
Man and woman addressing fuel supply chain operations.

The post Things that go Beep in the Night appeared first on Titan Cloud Software.

]]>
Prepare Your Forecourt For Summer Road Trips https://www.titancloud.com/blog/prepare-your-forecourt-for-the-summer-of-road-trips/ Tue, 23 Jun 2020 17:51:00 +0000 https://www.titancloud.com/?p=4397 The post Prepare Your Forecourt For Summer Road Trips appeared first on Titan Cloud Software.

]]>

Prepare Your Forecourt For Summer Road Trips

Reading Time : 3min read
Close up of a hand with an iced coffee drink at the forecourt, fueling up before a summer road trip.

It looks like Americans just can’t wait to get on the road again.

After months of shuttered doors and few travelers on the road, convenience store owners are beginning to see an increase in traffic as states continue lifting quarantine measures following the COVID-19 outbreak. The most recent NACS and PDI reports show that the number of workweek trips has increased to almost the same level as 2019. As states continue to open their cities one thing has become apparent: this will be the summer of road trips.

July and August are the most popular months for travel, but with most people still feeling uncertain about travelling by plane, many are altering their vacation plans to stay closer to home. In fact, Service Management Group found that 71% of people are less likely to travel by plane this summer. Instead, one-third of Americans will be taking a road trip in place of airline travel according to Gasbuddy’s 2020 Summer Travel Study. This is great news for convenience stores across the nation, but after weeks of waiting for more forecourt traffic, owners and operators need to ask themselves if they’re prepared for this sudden increase in customers.

If there was ever a time to take control of forecourt maintenance, it’s now. Even though customers’ main concern is cleanliness, they’re still expecting fast and convenient service instore and in the forecourt. To maximize uptime for each fueling asset, many owners and operators are turning to software solutions to help streamline their maintenance processes. Titan Cloud’s  maintenance platform offers a work order dispatch feature to expedite the process and manage tickets for better performance and fewer go-backs. With the addition of root-cause analysis, this solution provides the transparency that owners and operators need to improve their assets and processes before crowds of vacationers start showing up.

Preparing for lots of customers also means preparing to give them a frictionless fueling experience. Now more than ever, owners and operators need to prioritize minimizing nozzle downs, runouts, and flow rates. ATG monitoring systems can solve these and other problems by providing data and analytics that help make inventory management easier. With Titan’s advanced fuel analytics solution, owners and operators can even pinpoint when to replenish inventory (and by how much) so their fueling positions  stay open and ready for customers.

With most summer vacations just around the corner, owners and operators need to use this time to prepare for the road trippers by streamlining inventory and maintenance processes.

To talk to someone about the Titan Cloud solutions that can help do just that.

Brent Puzak

VP of Solutions Consulting

Brent brings 25 years' industry experience to Titan Cloud as the Vice President of Solutions Consulting. He led environmental shared services for a global retail chain with over 9,000 locations, moving through numerous leadership positions. Brent's diverse background and knowledge allows him to take a strategic approach to addressing complex industry challenges.

Ready to Optimize Your Fuel Operations?

Let’s Talk
Man and woman addressing fuel supply chain operations.

The post Prepare Your Forecourt For Summer Road Trips appeared first on Titan Cloud Software.

]]>