Learn how integrated data unlocks the full potential of your fuel asset management strategy.

They say an ounce of prevention is worth a pound of cure. In the retail fuel industry, a comparatively small investment in the right fuel asset management technology can save tens of millions of dollars by avoiding preventable testing, repair, and remediation costs over the long run.  

Utilizing industry-specific fuel management software can enable a retailer to manage fuel logistics and mitigate risk in real time, using data insights to spot inconsistencies early on, prioritize critical alarms and plan with greater accuracy. Titan Cloud’s Fuel Asset Optimization technology enables this by integrating vital fuel supply chain data into one centralized dashboard, breaking down traditionally siloed functions to enable proactive decision-making across fuel inventory management, logistics, maintenance, and compliance.  

Our latest eBook, A Comprehensive Guide to Enterprise-Wide Fuel Asset Optimization, explores the multi-faceted world of c-store retailers, including what makes their challenges unique, how rapid consolidation reveals the vulnerabilities of disparate systems, and how any variance from tank to meter can impact customer experience—not to mention the bottom line. 

This comprehensive guide looks at the far-reaching benefits of our Fuel Asset Optimization platform, including the ability of real-time, data-driven technology to: 

Centralize a complex landscape

In an industry where siloed and often outdated systems have become the norm, ongoing consolidation has ramped up the need for fuel retailers to contemporize through innovation. Technology enables real-time data analyses to be fed into one single source of truth.

Bring people back to your pumps 

Satisfied customers return time and time again–and are more likely to move from pump to store. Quickly identifying and addressing poor fuel flow, long connection times, or POS terminal issues keeps pumps in optimal working order; the top priority for sustaining satisfied customers. 

Prioritize alarms and service calls

Fuel retailers deal with hundreds of ATG alerts per day, inevitably dedicating valuable time and money to those that could have been deprioritized. Retailers utilizing ATG integrated technology act on streamlined data that highlights urgent scenarios and flags those in need of urgent attention so that service calls are only triggered when necessary. 

Industry giants including 7-Eleven, Circle K, Wills Group, and EG Group rely on Titan Cloud’s Fuel Asset Optimization solutions to streamline their business operations from fuel to maintenance to compliance requirements. Download A Comprehensive Guide to Enterprise-Wide Fuel Asset Optimization today to learn why industry-specific technology is the key to success for fuel retailers in 2024 and beyond. 

Increased frequency of natural disasters means higher risk of downtime, but many operators are unprepared. Read more to ensure you are doing everything to better plan for and recover from extreme weather events.

Halfway through 2023, there have already been nine weather- or climate-related disasters with losses exceeding $1 billion each to affect the United States. Flooding, winter storms, and severe storm events were among these events, which also had a substantial economic impact on the affected regions.

If that were not enough, a dangerous heat wave recently created powerful tornadoes in Texas and Florida, where at least four people were killed this month in twisters that touched down in the nations’ panhandles. Heatwaves and electrical storms can easily damage sensitive equipment, while other more serious events like hurricanes and tornadoes can knock fuel locations offline for days or even weeks.

As a result, these storm events have a direct impact on fuel operations and supplies. Tulsa municipal authorities, for example, were hard at work this month to avoid a possible gas shortage after stations were damaged or lost power during the recent round of severe storms. Some fuel stations are still operating but getting to the pump required waiting in standstill traffic.

Take Measures to Ride Out the Storm

The costs of downtime can be staggering. Beyond the loss of services and availability, natural disasters can also cause a lot of damage to the physical infrastructure and fuel systems that keep businesses running. Fortunately, owner operators can take measures to ensure their fuel facilities are ready for difficult weather events — and recover more quickly from them.

Integrate Maintenance with Fuel Assets to Optimize Uptime
The most effective facility managers excel at preventing severe weather from wreaking havoc on their operations and customer experiences by prioritizing regular maintenance and updates to critical systems in their facilities. This is more easily and optimally managed on a single platform that provides centralized visibility. That’s why leaders in c-store and fleet work with Titan to unify their entire organization onto one platform. Get the tools you need to remotely fix your most pressing fuel equipment problems as well, which is essential during severe weather situations.

Storm-Specific Actions & Preventative Checklists
Prior to severe weather occurrences, teams can assess and record important issues at the site level using Titan’s Advanced Facility Inspection (AFI) solution and storm-specific preventative checklists. Corrective actions can be carried out with the tool’s automated workflows before any customer or site impacts have an influence on profitability. The AFI app also goes beyond fuel assets to address other critical applications such as refrigerated coolers, HVAC systems, and electrical inspections before and after storms.

Examples of storm-specific actions may include:

• Tank Top Equipment – Inspect any potential source of intrusion into the tank such as caps, gaskets, damaged grommets, and spare risers. Be sure to look for settling concrete that may cause damage to below ground components.
• Vent Lines – Inspect vent lines for signs of corrosion and damage. Vents that lean may have been struck, leading to below grade fractures and a subsequent source of water entry.

Water Trends Visibility
With remote connectivity to your location, track the entry of water above a given threshold using Titan’s Water Trends Reporting. Additionally, reports may be automatically sent to your teams at predetermined intervals. For instance, you set your water threshold at .25 inches. You have .25 inches of sludge already in the bottom of your tank. The report will flag any ingress of water into the tank so that you can work to stay ahead of phase separation, and you can set up specific alerts once the water level in the tank hits .50 inches of water. This would represent a .25-inch increase over the sludge in the bottom of the tank.

Make the Most of Your Technology
Are you currently leveraging your technology to the fullest during these severe weather events? With remote connectivity a reliable and comprehensive fuel management platform is critical in times of disaster to ensure data is safe and accessible during and after severe weather occurrences. Storms can strike at any time and from anywhere, and having a reliable software provider with contingencies in place can help minimize losses and respond with the best plan of action.

Learn how the team at Titan Cloud can help you capture and monitor critical data points that will help you deliver a proactive approach to preparing for these events, reduce risk, and minimize equipment down time.

Schedule a complimentary assessment with a solution expert today

According to AAA, the average regular gas price in the U.S. is $3.592 per gallon as of June 13. After falling for much of the second half of 2022, consumers are witnessing higher fuel prices this year due to increased demand and tighter supplies. Saudi Arabia also announced that it would begin cutting oil production by 1 million barrels per day in July to support the “stability and balance of oil markets.” This latest news is expected to increase prices over the travel season. And sadly, another trend that is increasing gas prices is fuel theft, with organized rings stealing enormous amounts of fuel.

Crime Ring Steals Fuel over Eight-Month Long Period

Eight people were arrested and charged last month with being part of a large-scale fuel theft network that stole more than 100,000 gallons of fuel from service stations in the Houston area. Between February 2022 and October 2022, local officials believe that up to 16 suspects are responsible for more than 60 incidents of fuel theft.
The suspects used a technique known as pulsar tampering, which involves manipulating fuel pump systems that measure how much fuel is being dispensed. A device is connected to the fuel pump to keep the fuel flowing while charging only a fraction of what was pumped. Crimes like this affect more than the gas station from which they are stealing, and we all end up paying more at the pump.

Real-Time Data Visibility & Detection

As the single largest expense fuel retailers and convenience store operators manage, every operator has a process in place to manage their fuel inventory. Surprisingly, many still manage fuel inventory and reporting using labor-intensive spreadsheets or outdated technologies incapable of monitoring real-time inventory fluctuations and eliminating sources of loss.

With a comprehensive data analytics platform, stakeholders can collaborate more effectively to understand anomalies. It is about gathering information together and then sharing those insights with personnel to examine operations with precision. Furthermore, a data analytics platform permits monitoring of locations remotely and at scale. Companies can monitor key systems from afar, ensuring that equipment is operating properly, and remain on top of exceptions.

Traditional back-office systems simply cannot keep up with daily reconciliation, especially for most accounting team’s typical 4-to-7-day audit time and high-loss threshold. Additionally, it is tough for a remote account team that isn’t actively running the business to determine whether dispensers are being used at unusual hours or if data from the tank system matches the pump record.

With an intelligent analytics solution, every fuel touchpoint including terminal to hauler, hauler to tank, tank storage, and dispenser to customer vehicle, can be reconciled in real time making it easier to quickly identify the root cause of an issue and recommend immediate resolutions.

As thieves are becoming more sophisticated and employing technology to evade discovery, they are counting on you to carry on as usual while they steal fuel covertly. However, if operators had access to the right software technology, scenarios like the one in Houston would have been identified quickly and not allowed to persist for eight long months.

Account for Every Drop with Frictionless Fuel Management

The advantages of the right software platform extend beyond data insights for fuel theft detection. Convenience store owners and operators utilize Titan Cloud’s Frictionless Fueling software to gain real-time visibility into their tanks’ inventory levels as well as to track other deviations across tank charts, meters, deliveries, temperature, and leaks. What’s more, Frictionless Fueling significantly enhances the customer fueling experience by identifying and preventing fuel issues like sluggish flow, nozzle unavailability, or tank shutdowns to have a real impact on the bottom line.

Operators rely on Titan to have total insight over all fuel movements, allowing them to make informed, proactive fueling decisions to track every drop of fuel purchased, stored, and sold.

Frictionless Fueling’s powerful benefits include:

• Detecting and responding to usage and demand changes in real-time
• Avoiding run-outs and overfills
• Optimizing operator and carrier management
• Identifying priority issues automatically with rapid first-time resolution
• Lowering overhead with true just-in-time inventory management

According to one Titan customer, after implementing Frictionless Fueling, they significantly reduced inventory variance, lowered acceptable delivery variances by 60%, and increased fuel sales by .5% per site.

Getting Ahead of Fuel Theft

As fuel theft is pervasive throughout the oil and gas sector, it is critical to adopt a comprehensive strategy to quickly uncover and address any issues in near real-time. While criminals will navigate new ways to evade security measures, focusing on the fundamentals will help operators stay ahead of criminal activities. Companies will benefit from hardening core infrastructure, real-time data, and purpose-built software to gain a deeper understanding of the problem.

In this eBook, get detailed tactics you can implement now to stop fuel theft before it becomes a major problem for your business, as well as:

• Trends every fuel facility should be aware of
• Building a more granular accounting picture to understand your fuel inventory
• Educating and training your staff to be safe and prepared
• Best practices to implement a data analytics platform, and more…

Download the eBook

With fuel theft on the rise, companies need to take precautionary measures. The biggest challenge to navigate is the unpredictable nature of crime — it’s impossible to know what illicit actors are thinking and planning. After all, they’re working actively to outsmart protective best practices. It’s an issue that’s endemic and timeless to the industry.

Solving the problem means hardening core infrastructure and implementing systems to overhaul operations. In this guide, you’ll learn actionable recommendations for how to identify and prevent fuel theft at your organization. This guide is particularly helpful for leadership at convenience stores and in the fleet space.

Gain perspective for how to stay ahead of theft issues before they have a chance to cause major problems in your business. Read the full report on fuel theft here. 

1. Implement a Digital Analytics System

Many convenience stores and trucking companies still manage their data using spreadsheets, hard files, and paper. With these systems, companies cannot perform analyses at the pace needed to pinpoint — and stop — sources of loss.

With a comprehensive digital analytics solution, stakeholders can work together more efficiently to understand anomalies. It’s about pulling information together and then sharing those insights with personnel to examine operations with precision.

One benefit to a digital analytics system is the ability to monitor sites without being physically present. From afar, companies can monitor electric systems, ensure that equipment is performing effectively, and stay on top of sensor alerts.

Are dispensers being accessed at odd hours? Does tank system data reflect what’s being reported at the pump?

For both convenience stores and fleets, operations are in nonstop motion. At gas stations,  people are constantly picking up nozzles to make purchases. On the road, truckers are laser-focused on safety and making stops when they need to rest.

Spreadsheets can’t move fast enough to keep up with this activity. While it may be possible to identify fuel loss or theft through manual processes, the effort required will be extensive. With an intelligent analytics system, it becomes easier to quickly identify the root cause of an issue — and recommend immediate resolutions.

2. Bridge Gaps with Vendors

Often, it’s a third-party company that’s responsible for managing a company’s fuel inventory. These vendors are well-aware of fuel theft; however, they are overseeing complex processes across multiple companies. Anomaly detection may be challenging given the lack of uniformity across systems.

For instance, Titan Cloud recently worked with a company that utilized six different approaches to retrieving information from data. It was a cumbersome and antiquated process. The company used Titan Cloud to install and manage equipment end-to-end.

Over the next year, the efficiencies gained translated into 1 million gallons of fuel savings for this company. The group was able to prevent loss — including theft — while establishing a stronger foundation for future analysis.

3. Prioritize Staff Education 

Most employees, especially truck drivers and customer-facing staff at convenience stores, are focused on doing a good job. The thought of fuel theft is unlikely to cross their minds until after an incident takes place.

That’s why it’s important for executive teams to keep staff in the loop. For convenience store managers, a few simple measures can help identify theft early on:

• Are certain customers taking unusually long periods of time at the pump but paying small bills?
• What protocols should staff follow after noticing suspicious activity?
• What are some warning signs for staff to watch?
• How can staff best stay in sync with news regarding local crime?

Similarly, transportation and logistics companies need to support their drivers. Verizon Connect recommends the following best practices for fleet managers:

• Ensure drivers are aware of the dangers of fuel theft
• Provide training regarding basic vehicle safety (i.e. after-hours parking, locking fuel caps)
• Install fences, lighting, and security cameras in vehicles and fuel yards as a deterrence
• Remind drivers to park their trucks in a way that blocks access to fuel tanks
• Help drivers identify the signs of suspicious activity

Above all, it’s important to establish protocols for staff to protect their safety. Where there is illicit activity, there is also the potential violence. In no situation should companies put their staff in danger. 

Final Thoughts

With fuel theft being endemic to the oil and gas industry, it’s important to take a bird’s eye approach to rooting out the problem from occurring in the first place. Fighting individual theft incidences and tactics can help — but ultimately, bad actors continually find new ways to outsmart security measures.

Staying ahead of illicit activity means focusing on the basics. Companies will benefit from hardening core infrastructure and gaining a deeper understanding into the problem.

A shift towards SaaS 

There are vendors that will help companies do just about everything these days. From compliance management and fuel reconciliation to ATG alarm management and tank monitoring, retailers around the world are outsourcing services to third-party vendors to streamline their processes. But what if there’s a more efficient way to manage these services without having to relinquish control over your data? 

That’s where Software as a Service, or SaaS, platforms come in. These solutions allow retailers to manage their work in the cloud, access it anywhere, and receive regular software updates. We’re seeing a huge industry shift to these solutions from third-party managed services as companies automate processes that used to require large teams of experts. Moving onto one SaaS platform isn’t just more efficient, but it also gives greater data visibility, reduces costs, and provides more security. 

One single source of truth 

As convenience retailers have invested more heavily in technology, many have found themselves with multiple vendors per project or business function. Not only is it tedious to have multiple platforms, but many managed services platforms don’t speak to each other, keeping your data siloed. With comprehensive SaaS solutions, retailers can integrate their internal systems for company-wide visibility into data and processes. With all your data in one place, it’s easy to identify inefficiencies or warning signs that were once concealed between gaps in service platforms and providers. With all the consolidation happening, it’s more important now than ever to maximize technology efficiencies by streamlining your services on one single source of truth.  

Stretch your budget 

Large retailers cite many reasons for moving from managed services to SaaS solutions, but cost efficiency is always one of them. Managed services can cost more than $100 per site per month, and if you have multiple vendors and hundreds of sites…well you get the picture. While the original intent might have been to outsource services to save on staffing costs, the truth is that consolidation of services to one platform is often the most cost-effective option.  

If you’re a smaller retailer with fewer sites, then managed services may be the cheaper option, but you should run the numbers for yourself. Hiring someone to head up the services in-house may still be cheaper than outsourcing your services, especially if you move to a SaaS platform with support teams available that can alleviate work for internal teams. Regardless, smaller retailers will have to decide which choice is most cost effective for their company, and if a lower price for managed services is worth the risks.  

Be Prepared 

Everyone’s heard about the recent cyber-attacks on businesses large and small, including breaches at Colonial Pipeline and JBS. No one is immune from these hacking attempts (not even the ferry to Martha’s Vineyard) so once-cautious retailers are being urged by internal IT departments to adopt more secure platforms for their data. As cyberattacks become more prevalent, retailers are eager to eliminate any vulnerabilities in their processes starting with availability of their data. 

By moving to SaaS solutions, retailers can eliminate multiple logins by third parties, which introduces a higher risk for human error. Removing any unnecessary vulnerabilities such as this can increase security over customer and payment systems data. When it comes to cybersecurity, the best way to mitigate risk is by consolidating the number of platforms and companies that have access to your data. 

Going the distance 

When faced with a lack of forecourt visibility, cost inefficiencies, and the threat of a cybersecurity attack, retailers need to make changes to how they manage their sites and forecourt data. By switching to a SaaS platform, you can take control of your data, allowing you to streamline your processes and save money too. And if you work with a company like Titan Cloud, you won’t have to make these changes alone and can get the support you need to make a seamless transition.  

Interested in learning more about SaaS solutions? 

Contact us.

Searching for Complete Visibility 

It’s safe to say technology adoption is having a major moment in the retail and commercial petroleum industry as retailers and logistics experts search for ways to streamline their current processes. Large retailers in particular are leading the shift from managed services to SaaS platforms in an effort to automate their processes while still maintaining control over their data.  

Companies that outsource their services or have multiple platforms for each workflow are finding that these platforms don’t speak to each other, leaving their data siloed. Unintegrated data and platforms can create gaps in information and even hide inefficiencies and warning signs. While consolidating multiple solutions onto one platform can give greater data visibility, many managers find themselves wondering what gaps they should be looking for. So what do you do when you don’t know what you don’t know? You conduct a gap analysis.  

Finding Your Blind Spots 

A gap analysis helps companies and department managers identify holes in their processes and establish a plan to solve for those blind spots. By engaging with a partner such as Titan Cloud to conduct a gap analysis, companies get an outside perspective, which helps spot inefficiencies or concerning trends more easily than managers who are closest to the projects. Titan’s Professional Services team has conducted numerous gap analyses for our customers, ranging from release detection to fuel management projects. Partnering with Titan gives our customers confidence in their processes and results, so they know for sure that nothing is slipping through the cracks.  

A Timeline for Success 

When customers come to us with specific projects or problems they need help solving, our Professional Services team immediately begins working with them to gather information and coordinate an action plan. Every customer receives an Account Manager (or two depending on the scope of the project) who will act as your point person throughout the process. We give our customers the flexibility to choose their level of involvement, so they can be as hands-on as they want. Typically, customers begin with weekly calls with their Account Manager, which can taper off to semimonthly or monthly as time progresses.  

The gap analysis itself takes around one month to complete, giving the Professional Services team time to identify issues, determine scope, and create a plan to solve the problem. By the second or third month our customers start seeing their gaps close and improvements in their processes and department.  

For example, one of the U.S.’s leading fleet and logistics companies was experiencing problems with facility inspections but couldn’t identify the root cause of the issues. They came to us looking for answers, so our Professional Services team worked with their third-party vendors to pinpoint the issue, gather missing information, and bring resolution within a few months. Overall, the gap analysis approach is a much faster and easier path to positive results than if customers tried to solve the problems on their own. 

Move Forward with Confidence 

As retailers consolidate their tech platforms and shift towards SaaS solutions, they may miss critical gaps in their processes.

“Many managers do a fantastic job of keeping up with changes, but some things do fall through the cracks. A gap analysis can uncover some things you just didn’t think of,” stated Jon Marinas, Titan’s SVP of Compliance Services. 

That’s why Titan Cloud is proud to offer Professional Services that help our customers find solutions to problems, so they can run more efficient, profitable businesses.

Interested in Getting a Gap Analysis for Your Company? 

Get in touch with your account manager and one of our specialists will reach out to discuss how we can help.

When we announced our acquisition of Melbourne-based Environmental Monitoring Solutions (EMS) in February, many Titan Cloud customers were curious about the reasons for the acquisition and wondered how it would benefit them. Not only do we share similar goals and a vision for the industry, but by combining the companies’ extensive product lines, we can expand our offerings and capabilities to EMS and Titan customers around the world. For current Titan customers, there should be two new products first and foremost on your mind: Greenscan and Fuelscan.  

You can now ditch third-party SIR vendors and use Greenscan for monthly, weekly, or even daily SIR reports. By  giving you control of your own data, Greenscan lets you fully integrate compliance information on one platform while leveraging a team of dedicated analysts to process daily reconciliation data. For those Titan users who are currently self-managing their SIR, Greenscan can help you save time and money by consolidating internal systems and processes. 

For on-site fuel reconciliation, look no further than Fuelscan. This product yields richer data sets than third-party sources, allowing you to view all your fuel data instead of the trimmed-down version you would otherwise receive. By integrating Fuelscan with other Titan products, you have the freedom to use the equipment you already own instead of being locked into a particular hardware provider. Additionally, you can create a more autonomous fuel management system by removing your dependency on third-party vendors for your own data.  

Finally, EMS is the only ISO9001-2015 certified company for leak detection, so you can rest easy knowing we meet the highest industry standards. 

We’re excited to offer both Fuelscan and Greenscan solutions to all our customers, so you can fully integrate your forecourt from required SIR testing to fuel inventory management. 

Interested in Greenscan or Fuelscan software? 

Get in touch with your account manager and one of our specialists will reach out to discuss how we can help.

The most unlikely catalyst 

Digital transformation has changed almost every aspect of our lives, from smart homes and appliances to virtual conferences and mobile apps. But the convenience store industry has historically been much slower to adopt these new technologies, until now. The onset of the pandemic made retailers reevaluate how to best serve customers who needed their services but were cautious about interacting with other people. This left many owners and operators grasping for ways to create efficiencies in their forecourts and operational systems, with many turning to digital solutions for help. In fact, Nielsen calls COVID-19 “the unexpected catalyst for technology adoption”, evidence of which can be seen in c-stores across the country in the form of new self-checkout stations and online ordering.  

The pandemic may have kickstarted technology integration, but replacing manual processes with new technologies doesn’t mean you have to use a different platform for each solution. That’s why Titan Cloud Software offers just one powerful platform, so you can manage all your site operations in one place. 

Titan Cloud’s platform offers three distinct solutions: environmental compliance, facility maintenance, and wetstock management; all of which integrate easily with your existing equipment and vendors. Data from ATGs, testing vendors, service providers, and back-office systems are all aggregated into the Titan platform, so you can see all your insights in one streamlined dashboard, saving users time and money.   

Environmental compliance for the modern era 

Managing compliance with spreadsheets and filing cabinets is like trying to run a store without a cash register: disorganized and vulnerable to mistakes. Titan’s environmental compliance software has round-the-clock tank monitoring and remote ATG management, so you can respond to leaks more quickly and minimize the damage to your site. The platform also houses all your compliance documentation and tracks important dates, so you never miss a deadline and have access to required documents in a moment’s notice. 

Fuel data at your fingertips 

Owners and operators have been discussing how to optimize their forecourts for years but organizing and analyzing large amounts of data was a time-consuming task, until Titan Cloud introduced their advanced fuel management software. With 24/7 remote access to your fuel system, organized forecourt data is just one click away, so you can monitor flow rates, nozzle availability, and inventory levels without interruption. Real-time inventory information and updated forecasts can then be sent to carriers and internal systems resulting in fewer runouts and more fuel sales.  

In addition to providing the tools you need to analyze your data, Titan’s platform also includes Perfect Gallon, the next generation solution for wetstock management. Perfect Gallon focuses on three critical areas for a greater ROI: inventory variance, frictionless fueling experiences, and fuel deliveries. Perfect Gallon uses a more accurate tank chart and corrects for meter drift, temperature, vapor loss, and fuel density to give you the lowest inventory variance possible. At the same time, it monitors and prevents slow flow, nozzle unavailability, and tank shutdowns, so you can improve your customer experience and increase fuel sales overall. Perfect Gallon also calculates fuel deliveries in real time, so you can reconcile them against Bills of Lading to eliminate short deliveries for good. Managing your wetstock has never been easier or more impactful to your bottom line than it is with Perfect Gallon. 

Site maintenance, streamlined 

You don’t make money when your assets aren’t working, which is why an efficient maintenance program is key to a successful c-store. Titan’s facility maintenance software was created with retailers in mind, so it has customizable features for purchase orders, work orders, and vendor management. It also allows you to manage your assets from inside the platform, so you can attach work orders to specific pieces of equipment and track comments, dispatch history, and even warranty information.  All of this can easily be compiled into a variety of reports for better decision making and a more streamlined, profitable business. 

A single source of truth 

Maintaining several software platforms with individual workflows can leave gaps in your processes and cause mistakes that are costly to correct. Unifying your solutions on one platform gives you the flexibility to manage all your site operations from anywhere. Titan Cloud customers have seen incredible returns on their software investment, from reducing environmental fines by 80% and increasing fuel sales by 6% to 40% fewer fuel runouts and annual savings of $3M from reducing variance. Results like these just go to show that using Titan’s compliance, maintenance, and fuel solutions together give retailers the largest boost in profits.   

Looking ahead 

Ongoing challenges related to the pandemic coupled with changing customer expectations mean digital solutions are here to stay. As these new technologies are implemented, retailers should ensure that they keep their technology stack as streamlined as possible by looking for software that integrates easily with their existing platforms or offers multiple solutions on one platform. Investing in these solutions upfront will help retailers avoid operational gaps and stay ahead in this highly competitive industry.  

Interested in saving time and money with Titan solutions? 

Once upon a time, many years ago, Love’s Travel Stops executives were having trouble managing environmental compliance at all of their sites. So they began searching for a solution that could store all their compliance and connectivity data and also provide a one-stop-shop to streamline their processes. After evaluating a variety of solutions and even considering an in-house option, Love’s selected Titan Cloud’s industry-leading software to help them manage all aspects of their environmental compliance.  

The Love’s team started using Titan’s mobile inspection app to collaborate with 3rd party vendors on issues and remediation tracking. Communicating with external teams through the app allows Love’s users to ensure quick resolutions every time. In addition to the mobile app, the Service Channel integration feeds Love’s activities and workflows from Titan’s platform directly into Love’s maintenance portal to eliminate double entries and mistyped information.  

With Titan’s environmental compliance software proving to be such a success, Love’s deepened their relationship with Titan Cloud to include Alarm and ATG Configuration Management solutions. The Love’s team immediately saw results with the alarm management system, alerting them to alarms they previously wouldn’t have seen and allowing them to dive deeper into recurring alarms through Titan’s root-cause analysis. The new detailed information on alarm types, groups, causes, and frequencies allows Love’s users to see how alarms are affecting a specific location and troubleshoot what’s triggering alarms in the first place.  

On streamlining their compliance and ATG processes, Love’s Senior Environmental Manager Kevin Nickell said, “the greatest return we’ve seen has been in time saved, and in this industry, time is money.” Titan solutions are used at more than 730 Love’s stores across the U.S. As Love’s continues their rapid site expansion, the Love’s and Titan Cloud teams will continue working together to identify retailer pain points and create innovative solutions to overcome those challenges.  

The End. 

To care about wetstock management is to care about saving—and making—money. If you buy or sell fuel, wetstock management is required to ensure that you receive and dispense the amount of fuel you paid for. Good wetstock management helps companies keep track of their fuel inventory so they can detect fuel losses when they occur and use their resources efficiently.  

Every fuel retailer has a process to manage fuel inventory, as fuel is by far the largest expense an operator incurs. As with other commonly used industry terms such as inventory management or inventory reconciliation, wetstock management is a global term that attempts to address all potential sources of variance including tanks charts, meters, deliveries, temperature, theft, and leaks. Technology can help.  

Many convenience store operators have a wetstock management process in place, but it comes in the form of massive spreadsheets and error-prone manual entries. Since most local regulators require accurate and timely fuel reports, automating your wetstock management process is vital for day-to-day forecourt operations. Without an accurate and dependable process using scalable technology, owners and operators are exposing themselves to enormous risk.  

Replacing manual wetstock management processes with an intelligent software solution (such as Titan Cloud’s Frictionless Fueling) gives c-store operators greater visibility into their fuel movements, so they can account for every drop of fuel purchased. Fuel management software minimizes inefficiencies caused by slow fuel dispensing, over dispensing, and shortages for a better customer experience and greater profits. After implementing Frictionless Fueling, one Titan customer found that they reduced inventory variance significantly, reduced acceptable delivery variances by 60%, and increased fuel sales by 3% per site. Focusing on wetstock management is a critical part of any convenience store’s path to greater profitability, so get started on improving your system right away.  

If you’re ready to improve your wetstock management, get in touch with our team.